The flex to try before you buy

• You must be at least 23 years old

• Have a current valid Australian driver’s licence. See the licence requirements in each state

• Be an approved rideshare driver, passing the mandatory criminal and driving history checks. You can sign up even if you’re new to rideshare, as we’ll assist with your applications.

We offer new model electric, hybrid, petrol and diesel vehicles on fully flexible terms through our Flexi Try packages. Our entire fleet is compliant with rideshare and on-demand delivery regulations. Standard benefits include assistance with rideshare driver certification, and fully comprehensive rideshare damage and loss cover. If you are looking to own your car rather than rent, our Flexi Own plans offer the same benefits (plus more) with the added bonus of owning your vehicle at the end of your term.

All cars come with the state-specific documentation up to date, so they’re ready for Uber driving and other on-demand work.

As part of the weekly subscription fee, we cover all your scheduled and warranty maintenance costs. You must ensure your car is maintained to the manufacturer’s servicing schedule, which is listed above under the car specifications, as well as the car’s log book in the glovebox.

Each scheduled manufacturer’s service should be completed within 1,000 km of being due. Your car will be off the road for up to one working day.

Splend customers also enjoy 24/7 roadside assistance, for things like

• Flat or faulty battery

• Emergency fuel

• Flat tyres

• Towing

• Unlocking the car

However, it’s our customers’ responsibility to cover all repairs not under warranty, including but not limited to punctures, panel damage, and all other non-wear-and-tear items. If unsure, contact your Customer Specialist.

The maintenance pack is designed to provide everything that a normal driver would need over the length of the subscription, this includes:

• 10 tyres

• 6 x 2 brake pads

• 2 x 2 brake discs

The manufacturer warranty and the included Loss and Damage waiver don’t cover flat tyres. If you get a puncture, ask for roadside assistance at 1800 775 363, and arrange to have the tyre replaced at your cost.

We operate in accordance with the AFLA Fair Wear and Tear Guide. We accept wear and tear that is reasonable given your car’s age/mileage.

Depending on the car you choose, how many Uber trips you've taken and the number of kms you want to include per week in your plan, Splend's Flexi Try rental plans start at $279 per week (inc. GST). We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday). There is also a setup fee you must pay when joining your Flexi subscription plan. This fee covers your car’s delivery, gives you access to our customer benefits for the entire duration of your subscription, but we also use it to conduct background- and credit checks and process your application.

In addition to the car, the Flexi Try plan covers your vehicle registration, rideshare damage and loss cover, as well as your car’s scheduled servicing, replacement tyres and brakes and 24/7 roadside assistance.

Your agreement includes a 1,000 km weekly driving allowance. Excess mileage above that costs 10¢ per km for additional operating and maintenance costs.

We charge your nominated debit or credit card every Wednesday night for the following week (Monday-Sunday).

We charge a $40 late payment fee for any missed payments. If you think you’ll miss a payment, please let your Customer Specialist know as soon as possible. We’ll work with you to try and come up with alternative payment terms.

Yes, you need to pay the full setup fee amount.

Yes, for Flexi Try we have a six-week minimum subscription period (4 weeks, with 2 weeks’ notice), after which you can return the car at no cost.

In order to return your car, you must give two weeks’ notice – in writing – to your Customer Specialist.

We have a full-to-full fuel policy, so we may need to charge a re-fuellling if the car isn’t returned with a full tank. A cleaning fee may also apply if the car requires further cleaning at the end of your subscription.

If you need to return your car early, we’ll charge the weekly fees remaining until the end of your minimum subscription period.

For example, if you have four weeks left until the end of your minimum subscription period, we’ll charge you four times your weekly fee upon returning the car.

Splend’s weekly subscription fee includes a government and insurance charge element that is outside of our control. If any of this change, we may need to increase or decrease your weekly fees by this amount.

Your weekly fee is subject to additional fees for unpaid toll fees or penalty notices, and we also charge an administration fee for handling those on your behalf, so be sure to get yourself an e-tag if you plan to use toll roads or bridges in order to avoid those charges. A late payment fee will also be applied if your weekly payment is not made on the due date, and you will also be charged for any additional kilometres you travel per week over your allowance.